R&D notes

Accessibility guru, heal thy site

Jonathan Robert Pool

Are accessibility websites accessible?

Introduction

There are many experts that can help you make a website (or mobile app, PDF file, etc.) accessible—that is, inclusively functional.

Of course, you should expect those experts’ own websites to be paragons of accessibility. But guess again! Just as diversity and inclusion podcasts are often inaccessible, so are accessibility websites.

What I found

In July 2022 I fed the home pages of 98 experts in digital accessibility to procedures that automatically test and score web pages for accessibility. A perfect score would be 0.

In the table below:

Accessibility scores of home pages of accessibility experts
PageScore (lower is better)
Ab11y85
Digital Accessibility Centre103
mindscreen113
Knowbility134
TetraLogical142
ADA.gov beta site155
WebAIM159
Nicolas Steenhout167
Accessible.org175
Eleven Ways186
Passio197
Axess Lab227
DigitalA11Y234
Ideance237
Equal Entry238
Converge Accessibility248
W3C WAI-ARIA248
U.S. Web Design System250
Prime Access Consulting259
Funka264
Evinced274
HolisticA11Y282
Dig Inclusion282
Intopia286
Tanaguru288
Siteimprove296
ADA Expertise Consulting315
Tenon320
WeCo327
Aten Design Group331
InterAccess334
Mozilla336
Ilikecake337
Sumner M. Davenport & Associates340
Barrier Break346
American Printing House369
Hassell Inclusion373
Accessible360375
Ruh Global IMPACT377
Access First379
Accessibility Shield380
Technoprise428
Vision-Aid DATTC428
AdvancedBytez431
Accessibility Ventures445
Anais Digital465
FACIL’iti468
Shaw Trust Accessibility Services485
Fédération des Aveugles et Amblyopes de France520
Level Access529
Überwachungsstelle des BFIT-Bund552
User1st566
Online ADA576
Ultranauts584
Zugang für alle599
Make-Sense604
UsableNet606
Be Accessible619
David Berman Developments627
Fundación Hearcolors646
CSUN Center on Disabilities658
PEAT669
Georgia Tech CIDI673
Unitat d’Accessibilitat Digital de la Universitat d’Alacant674
3Play Media676
eSSENTIAL Accessibility679
Teach Access700
Applause714
Zenyth Group718
CommonLook755
Propeller Media Works756
Bureau of Internet Accessibility764
Microassist766
Atos777
Viscardi Center782
Vision Australia821
My Blind Spot827
Texthelp859
AEL Data906
Deque907
IAAP929
Verbit942
Accessible Web982
Unity Web Agency1043
AbilityNet1056
Monsido1068
Automatic Sync Technologies1079
Fundación Sidar1178
AAAtraq1201
AccessibilityOz1203
Benetech1332
TPGi1413
AudioEye1427
Crawford Technologies1438
Best Website Accessibility1641
Amberscript1775
AccessiBe2429
UserWay6991

What do the data tell us?

The table above shows that none of the 98 pages got a perfect score of zero. Why?

One reason is that some of the tests deliver warnings about likely accessibility problems, so even a perfectly accessible page could get a non-zero score.

Another reason is that tests can be imperfect, so some reported faults may in fact not be harmful. Conversely, automated tests do not catch all faults, so these pages may have other accessibility problems not reported by any of the tests.

Moreover, there are disagreements on exactly what would make a web page perfectly accessible, and therefore on how to test and measure accessibility.

A high score does, however, justify concern and investigation. Most of the tests belong to widely used test packages.

Even the best-scoring page (Ab11y) fails some tests, because the page violates common accessibility norms. For example, the page has 2 main landmarks instead of only 1; its logo is wrongly coded as a heading; and its navigation links across the top are a list but are coded as if they were all phrases in a sentence.

The pattern here reminds me of George Bernard Shaw’s maxim, He who can, does. He who cannot, teaches. Many consultants claim they can make your website accessible, but you could reasonably ask them to demonstrate this competence on their own websites first.

Details of this work

The accessibility testing procedure was tp12a, part of Testaro. The scoring procedure was sp12a, part of Testilo.

The 98 digital-accessibility experts were identified mainly by means of lists published by the International Association of Accessibility Professionals and Raghavendra Satish Peri.

This report is a revision of an earlier one last revised in January 2022. The scores have changed, because:

The digest for each page has been reorganized so that tests from various packages are grouped according to what they test.

Do you have a suggestion for further improvements? If it is for testing, please create an issue for Testaro. If it is for scoring, please create an issue for Testilo.